Contact

Contact us

Found an error, or have a suggestion for a station guide? We'd like to hear from you.

hello@londonnortheasternrailway.co.uk

Need help with an LNER journey or booking?

We're an independent guide and can't help with tickets, refunds, Delay Repay claims, assisted travel, lost property or complaints. Please contact LNER directly via the official LNER website.

Useful official pages: Delay Repay · Refunds · Assisted travel · Travel updates

What to include

The page address (for example /stations/york/).
What looks wrong, and a link to an official source if you have one.

We read every message but can't always reply individually. We don't use your email address for marketing — see our privacy policy.